Frequently Asked Questions (FAQs)

1. What types of clothing do you offer?
At CLASSY FABRICO, we specialize in premium 3-piece suits made from high-quality fabrics like Karandi, Dhanak, and Khadar. Our collection features intricate digital prints and elegant embroidery, perfect for every occasion.

2. Do you offer free shipping?
Yes, we offer free shipping on all orders over 10,000 PKR within Pakistan. For orders below 10,000 PKR, a flat shipping fee of 300 PKR applies.

3. What is the delivery time for orders?
Orders are typically delivered within 3-4 business days. Please allow 1-2 business days for order processing before shipping.

4. Do you ship outside Pakistan?
Currently, we only ship within Pakistan. We may expand to international shipping in the future.

5. Can I return or exchange a product?
Yes, we accept returns and exchanges within 7 days of purchase. The item must be in its original, unworn condition with all tags attached. Please contact our customer service to initiate a return or exchange.

6. How do I track my order?
Once your order has been shipped, you will receive an email or SMS with your tracking number. You can use this number to track your package on the courier's website.

7. What payment methods do you accept?
We accept various payment methods, including Cash on Delivery (COD), credit/debit cards, and bank transfers. All transactions are processed securely.

8. How do I know what size to order?
Each product page includes a detailed size chart to help you choose the right fit. If you're still unsure, feel free to reach out to our customer service team for assistance.

9. Can I cancel or modify my order after placing it?
You can request a cancellation or modification before the order is processed. Once your order has been shipped, we cannot make any changes. Please contact us immediately if you need assistance with your order.

10. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund after reviewing the issue.